PRIVACY POLICY

Last Updated: July 27, 2025

1. Introduction

Welcome to Eldah Labs. We are an AI think tank and idea laboratory focused on developing innovative, context-aware solutions for the MENA region.
This Privacy Policy explains how Eldah Labs (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, eldahlabs.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information We Collect

We may collect information that you voluntarily provide to us as well as information that is automatically collected when you use our Site.

a) Personal Information You Provide:
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our work, or when you contact us. The personal information we collect may include the following:

  • Contact Information: Such as your name, email address, and phone number when you fill out our contact form or communicate with us via email.
  • Professional Information: Such as your job title and company name, if you provide it in your communications.

b) Information Automatically Collected:
When you visit our Site, we may automatically collect certain information about your device and browsing activity. This information may include:

  • Log and Usage Data: Such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect and store information. Cookies are small data files stored on your device that help us improve our Site and your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Respond to your inquiries: To communicate with you and respond to your questions or comments.
  • Improve our Site: To understand how users interact with our Site and to improve its functionality, content, and user experience.
  • Send administrative information: To send you information regarding changes to our terms, conditions, and policies.
  • Protect our Site: To maintain the safety and security of our Site and prevent fraud.

We do not sell your personal information to third parties.

4. Data Sharing and Disclosure

We may share your information in the following situations:

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • With Service Providers: We may share your information with third-party service providers who perform services for us or on our behalf (e.g., website hosting, data analysis). These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the personal data we hold about you. If you wish to exercise these rights, please contact us using the contact information below.

7. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:
Email: [email protected]